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Answers about SHB, forged wheel customization, vehicle fitment review, OEM/ODM, trial orders, documentation and contact details.
Describe the concern and identify the order, affected wheel and when the issue was observed. Include photographs that show both the overall item and the relevant detail. Explain any handling or installation that has already taken place.
Have the confirmed order details and packing information ready when the shipment arrives. Check the item count and visible packaging condition. Record any delivery concern promptly with photographs and the relevant shipment reference.
Our overseas sales team collects the vehicle information, wheel requirements and commercial brief. Engineering coordination covers the requested dimensions, appearance and customization details so that unresolved points can be discussed early.
Send the logo, text or identification mark you want to use and confirm that you can authorize its application. Provide a clear source file rather than a low-resolution screenshot where possible.
A trial is most useful when you know what you want to evaluate: the selected design, specification, surface finish, packaging or order communication. Agree these points before ordering so that your feedback has a clear reference.
Ask who issued the document, which organization holds it, what it covers and whether it is current. A company registration record, a laboratory equipment document and a wheel-specific test report serve different purposes.
For a private-label supply project, identify the wheel design and specification you want to source, together with your branding and packaging needs. Clarify the order quantity and inspection expectations before the quotation is finalized.
A vehicle name alone may not identify the correct specification. Different model years, trims or brake packages can require different fitment details. Provide the full vehicle information and intended wheel-and-tire combination.
Fill in your vehicle and shipping info, our engineer will reply within 12 hours.
